Business English Course

Secretarial English

Secretarial English programmes

DialoguE Secretarial English programmes are designed to provide you with the key skills, tools and terminology to operate in an international secretarial environment. Whether you need assistance with writing secretarial reports in English or need to expand your knowledge of secretarial language, DialoguE and its team of specialist Secretarial English trainers are uniquely placed to assist you.

Secretarial English Focus
The focus of the Secretarial English Course is on the use and development of English language skills in a secretarial context, which will include lectures, presentations, discussions, problem solving, and writing on technical topics.
Bring please any documents, manuals, books, or material used by your company or industry so that we may custom-taylor English vocabulary to your specific needs.

Secretarial English Topics available include, for example:

  • Telephone skills: imparting a positive image of the enterprise, ease of speaking, expressions to use and to avoid, courtesy, respecting the unwritten rules in English, transferring a call, taking messages.
  • Follow up the correspondence
  • Maintain correspondence with customers
  • Hotel arrangements and planning, etc.
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